Voice of Customer (VoC)

Date: 17 – 18 October 2022
Virtual Instructor-Led Training (VILT).

Key Benefits of Attending
  • OBTAIN a clear idea about what is needed to plan and implement a VoC Organisation in your organisation
  • LEARN how to manage stakeholders, COMMUNICATE change within the organization and IMPLEMENT processes to ensure a sustainable and customer-friendly program
  • DISCOVER how to carry out exercises relevant to your respective organisations
  • ARM yourself with tools and templates enabling you to finalize the planning when you return to your organisation