Voice of Customer (VoC)
Date: 17 – 18 October 2022
Virtual Instructor-Led Training (VILT).
Key Benefits of Attending
- OBTAIN a clear idea about what is needed to plan and implement a VoC Organisation in your organisation
- LEARN how to manage stakeholders, COMMUNICATE change within the organization and IMPLEMENT processes to ensure a sustainable and customer-friendly program
- DISCOVER how to carry out exercises relevant to your respective organisations
- ARM yourself with tools and templates enabling you to finalize the planning when you return to your organisation