Administration Management Masterclass

Date: 28 – 29 April 2025
Kuala Lumpur, Malaysia.

Key Benefits of Attending

• EXPLORE the concept of administration management and the importance of this aspect to the business
• DESCRIBE the four quadrants of leadership and how it ties in with administration
• ANALYSE your own interpersonal, team management and interaction style to enhance good administrative practices
• RECOGNISE the value of compliance in managing people and systems
• EXPLORE problem solving strategies that will enable the organisation to deal with all administrative challenges
• UNDERSTAND the importance of maintaining excellent up-to-date administrative practices
• DISCOVER how to handle various situations such as difficult and demanding team members, documentation management, AI challenges, moving to paper-less practices etc
• DIFFERENTIATE between valuable administration and administration that hampers processes
• APPLY emotional intelligence in various administrative situations
• ANALYSE success stories and case studies to explore the full potential of good administrative management
• STRENGTHEN organisational practices by applying the principles in practical situations